We'll help you feel at home with kind, gentle, and compassionate care.
307 Pineview Drive, Stanberry, Missouri 64489
Testimonials
The Care we provide for our Residents is very important to us, as we are in 'their' home, giving them all the love and care they need on a daily basis. The kind words and actions received from loved ones is so greatly appreciated and continues to inspire us on a daily basis.
3/21/2025
"Thank you so much for the beautiful plaque. Also, thank so much for the care you gave Mom the last three years. We deeply appreciated it. The family of Beverly Hill."
December 2024
"Merry Christmas to you all---You do so very much for the residents in your care and you can't be appreciated enough. Thank you for all you do. God Bless you and your families.......blessed with health, love, joy and happiness. Sincerely, Norma Flores, Beverly Ballard's friend from Texas. Happy Holidays!"
12/16/2024
"To the staff of Pine View, Thank you for your loving care of Charles during his stay at Pine View. Todd & Lori Goodson."
12/02/2024
"Pineview Staff, Thank you all for all you did to make Laton's time at Pineview great. He loved Pineview and we hope the donation from his memorial can be a blessing to you. We appreciate all the love & support each of you showed us during the loss of Laton. Love, the Allison family."
10/02/2024
"Dear Pineview Nursing staff, I didn't want to let any more time pass by without remembering to thank ALL of you fine people. A week long visit was plenty of time for me to recognize that with the very many things you need to do every day as you provide residents the care they need, you still take the time to smile at them, to give them compliments, to make them smile, to be kind and offer to help with any other thing they need. We love our relatives/friends who are there in your care, and so we appreciate EVERYTHING you do. God's choicest blessings to ALL of you!! Sincerely Norma Flores, Beverly Ballard's friend."
9/05/2024
"To all who touched Mom's life in her last days, thank you! The memorial plaque is in my garden. Continue on with your love, support, and hard work! Always, Brenda Comer" (Mabel Comer)
7/15/2024
"Dear Pam and Pineview Staff, My family is so grateful to know that my mother, Beverly Ballard, is in competent, nurturing, and loving hands. In her sunset years, this extraordinary mother, wife, teacher, Christian volunteer, and "neighborhood mom," now has people taking care of her with the same kindness that she offered to family, friends, and strangers. The day I moved mom from assisted living to the nursing home section of Pineview, darting back-and-forth in the corridors, it validated what I already knew--the Pineview staff genuinely cares about the residents. From cafeteria workers, room attendants, nurses, maintenance and cleaning crew.....to Stacey, Carissa, Teresa, Mark, Lou, Marilyn, (all who answered questions and performed favors for me during mom's transition); ALL work together like a well-oiled machine, a team with the same goal: to responsibly nourish the bodies, minds, and spirits of the residents. As Terry repeats, as a mantra, "This is their home; we will respect and do well for them." My cousins, Marilyn and Carolee, have also commented on more than one occasion, "Pineview is a VERY nice facility. The staff is friendly and responsive, and it is clean!" They are comparing Pineview with other facilities they have visited. Well, mom is my sixth relative that has resided there, and I agree with my cousins! This is what good leadership does, Pam, and I thank you for managing and overseeing an environment that is welcoming and positive for residents and their guests. As mom continues to age, I am at peace knowing that she is in the hands of Pineview's staff. Gratefully, Kae B. Pilate"
6/26/2024
"Please extend our many thanks to all concerned for the thoughtfulness shown to our father before--and since--his passing. He thought highly of all the staff that he dealt with, and would say a big thank you if he could. Thanks for the kind card. Sincerely, D.E. Fannon & Debbie Piper" (Forrest Fannon)
6/14/2024
"You all work so hard, please know it does not go unnoticed. I appreciate the care you give, not only to my loved one, but to all residents. For your kindness and compassion, I thank you. God Bless, Tanya Barlett."
5/09/2024
"Thank you so much for the "Heart of Gold" stone. It was so thoughtful and is greatly appreciated. Thanks also for taking such good care of Doyle. We were so happy to have him in his Stanberry community. I'll miss you all. Love, Judy and family."
5/08/2024
"Dear Pam & Staff, Thank you so much for the nice stone that you gave to us for Mom's passing. Also, thank you to the nursing staff that cared for Mom while staying at Pine View. Love you all, The Betty Bliley Family."
4/01/2024
"The Staff at Pineview was so caring & wonderful to our loved one. We can not thank you enough! The staff went above and beyond for the family near her time of death. They were comforting & explained things so well. Thank you! The Dombrowe & Estep Family." (Darlene Dombrowe)
12/22/2023
"Dear Friends, Larry and I want to take this time to thank each and everyone of you for the excellent care you gave our beloved Marian Lee. Each time we visited her she would say they are really good to me here. Words family love to hear. We love each of you and want to wish you a very Merry Christmas. Love in Christ, Larry and Sue Hopkins"
10/23/2023
"Thank you so much for the great soup and pie supper--we really enjoyed it and the staff did a great job. Earl & Kathy Schwebach & Jon Bliley."
10/05/2023
"Pam & Pineview staff, Thank you all so much for the beautiful memory stone plaque which definitely honors our mother. We also thank you for the wonderful care you provided our mom over last few years. Especially during the COVID years--we appreciate all the love and support to mom & all of us! God Bless you! Jim, Karen, Kathy, Terri, Judy, Dennis and family." (Anna May Gillespie)
9/05/2023
"The Jerry Golden Family wants to thank Pineview for all the love and care they provide for the residents. One of the memorials picked was for the Christmas store, it touches so many. We hope this helps this next Christmas season! Again, thanks for all you do. The Jerry Golden Family"
8/30/2023
"Pineview Staff & Family, Thank you so much for taking great care of our Mother, Verla "Boots." She felt at home at Pineview & that meant the world to her family. Keep up the great work!! Judy Henry, Brenda Fish, Herschel Eckstein, and Mike Eckstein."
7/17/2023
"My family feels blessed to have had your staff caring for our mother these past few years. I think she was able to live as long as she did because you gave her quality of life through your actions--singing with her, loving her, and more. I know we gave a small donation already, but we really wanted to do a bit more. Use this money for other's parties, games, or anything you need. With gratitude, Anna May's family."
5/08/2023
"To All at Pine View Manor, I want to thank each of you for caring for my mother. You did a great job of showing love and kindness. On her "right" days she liked each of you. She loved the food, the nurses were so sweet, she liked her room clean & mopped, you kept her nails polished, she enjoyed the music & activities, the outside flowers, garden, & birds were favorites. No matter what your task, you were all so important to us. I have recommended your home to several people because of your care & kindness you show. Please continue what you do; as it does not go without notice. God was gentle when she passed without pain & went in a deep sleep. The two days before, she knew I was with her & we talked, hugged and said our I love yous. Her wings were ready but my heart was not....with sincere appreciation, Jana Price, daughter of Marilyn Jones." "Please post this so everyone gets to read it: nurses, cooks, laundry, janitor, beauty shop, nails polished---everyone was so good to us. Thank you."
5/05/2023
"Pam, Thank you to you and your staff for all you do to accommodate the needs of all your residents. A special shout out to April for being the person my Mom has bonded with. I believe Mom is safe there and everyone is working hard to do their best. I simply wanted you to know I appreciate all of you. Rene (Benge) Tiedt, daughter of Hilda Benge."
4/20/2023
"Thank you to the office and staff who took care of my aunt, Doris Martin. Thank you for keeping me informed as I didn't live close by. I would recommend your home to anyone. When I would be there, I never heard a cross word from anyone and above all it was always clean. I can't thank you all enough. God Bless you all! The plaque was beautiful and will have a special place in my flower garden. Barbara Joplin."
4/13/2023
"We want to thank all of Pineview Staff for all the love and care for our mother, Teresa Jensen. Also, for the beautiful stone at the time of mother's death. A beautiful service the staff provided is very much appreciated! Thank you! Diana, Nadine, Mary, Teresa, Norma, and Joe."
3/27/2023
"Dear Assisted Living Staff, I write this to express my gratitude for the very special people you are. I pray for God's blessings to be upon you and your families so that you can continue to come to work and continue to perform your jobs with the dedication, positivity, and kindness that I've witnessed time and time again. You make all the difference in the world to the residents--our loved ones, that surely, we their friends and families can never thank you enough. Norma Flores"
12/23/2022
"Thank you to all of you fine people who make such an important difference in the lives of our loved ones in your care. You are so appreciated for your hard work and kindness shown. Bless you all for your kindness and dedication. Norma Flores"
11/07/2022
"Dear Pineview Manor Staff, Thank you for the loving care shown to Esther Pauline Toombs. Thank you for the memorial stone in her memory. Thank you so much for your condolences. With appreciation for your thoughtfulness, Judy, Darrel, Kevin, and families."
8/26/2022
"We want to thank your entire staff for the care mom received the last 1 1/2 years. She was very content living there, loved all the activities. Thanks for your kindness to us the last few days. (hydration cart) You kept her comfortable and that meant a lot to us. Also, thanks for the beautiful gold stone! Rita & Beverly and family" (Janet Stegman)
8/22/2022
"Dear Pam & Coworkers, Thank you so much for the stone for my dad. I have put it in my flower garden with a little John Deere tractor next to it. I read it often and cherish the memories of my dad. Thank you for the wonderful care you gave him in his final days even though he was not the easiest man to be around. Forever grateful, Helen and the Leo Wilmes family."
7/14/2022
"THANK YOU ALL! I couldn't have picked a better place for my mother to live for the last year and a half! My life was complicated and busy and everyone there made mom happy and things so much easier. We were so surprised how well she enjoyed being there. Thanks to all of you! Thank you so much for making the last part of her life as good as it could have been. Jodi Barker" (Norma Pittsenbarger)
5/03/2022
"Dear Pam and ALL PVM Staff Members, I can hardly find words to express our thanks for the loving care that Gabe (and we as a family) received the 21 months that he was in your kind and caring facility. I know that times can be very trying on a pretty regular basis, and thank you all for weathering those storms with us. Thanks also for the beautiful plaque. I will cherish it always. Last, but not least, the visit from Pam, Lindsey, and Sawyer, bringing me the beautiful May Day flower basket, was such a special treat. Thank you all for furnishing Gabe a "Someplace Like Home!!" With love, Alta, Steve, Pattie, Julie, Logan, and families."
5/02/2022
"The family of James Wilson would like to thank you for the care that you gave to him and to us in his final days. You guys are amazing. Thank you--The James Wilson family."
4/20/2022
"Pine View Administration and Staff, Thank you for the memorial stone in honor of dad. I know he wasn't with you very long, but I can say for sure he enjoyed all those he came in contact with. Thank you for his loving care. LeDonna and Family." (Leroy Carroll)
4/13/2022
“Pine View Administrator and Staff, I want to acknowledge all of you who, in many ways, made my stay with Beverly Ballard so very memorable. I was very impressed with every single one of you. Everyone was so kind, polite, professional, and simply wonderful. I came home assured that my dear friend, Beverly, is in very good hands. I’m completely impressed and amazed. Your support with Beverly was clearing positive, friendly, and comforting. It means so much to know that our loved ones are happy in your care, and I want you all to know you make a difference in the world, and you are appreciated.” Friend of Beverly Ballard- Norma Flores
4/4/2022
“Pam and all the Pine View Manor Staff, thank you for the wonderful care provided to my wife, Leisa Bryson, and my mom, Frances Bryson. God Bless you all! Thanks so much!” Steve Bryson
2/15/2022
“Pam, Edna was bragging tonight about the Valentine’s party at the Manor. She told me about it and it sounded amazing! Thank you and your entire staff for everything. Dad feels loved there for sure. You guys are the best!” Valerie Swisher
1/14/2022
“Pam and all the workers at Pine View, just a note to say your kindness really made our day! I just wanted you all to know I appreciate all you did for Jr, myself, and our family while he was at Pine View. His passing has been hard for all of us, but we know God knows best! Thank you all for his care.” Margaret Muff
1/14/2022
“I know mom wasn’t there very long, but I want to say Thank you to Cassie for taking such good care of her while she was there. I also want to thank everyone for their kindness to my family.” Beverly Baker
1/2/2022
“During a time like this we realize how much our friends and relatives really mean to us. Your expression of sympathy will always be remembered. Thank you for the memorial stone for Harold, but most of all for all the love and care you gave him during his stay.” The family of Harold Schmitz
December 2021
“I can’t express how much I appreciated the pot luck and retirement party. Was not expecting any of it. It has been a joy to me to have been a part of the Pine View Family for all those years. I will miss you all, including the residents. Pine View is truly “Some place like home!” All of you make that come true each and every day. Keep up the great work!” Mary Hailey
12/22/2021
“Pine View Staff, you all are so good to mom, Boots. Thanks for the ornament and pictures. She seems happy there. You do an awesome job!” Boots Eckstein’s Family
12/17/2021
“Thank you for the beautiful stone, Grandma loves it! Thank you for the great care you provided for Albert. It truly was a blessing for all of us to know he was cared for. Thank you for the snack cart and concern to the family though his final day.” Albert Muff’s Family
11/2/2021
“Everyone at Pine View, thank you for everything you did to make my mother’s last days/years a good experience. Your jobs are not just jobs, but each of you are like a family member. Then you treated mom like she was your mom or grandma, it truly shows how much you care about each resident. Thank you for the lovely stepping stone. It is very special.” The family of Darleen Stoll.
7/19/2021
“Pine View, thank you to all who helped me while I was there. To the therapy department, those on the floor, charge nurses, food service, cleaning services, I gained friends that worked with me every day and I do appreciate your dedication. I enjoyed the few activities I attend. Wishing you all well and my God bless you richly.” Joyce Slayden
7/20/2021
“Pine View Manor Team, thank you so much for taking such good care of Jim! You guys are a wonderful Team.” Jim Hughs’s Family
5/24/2021
“Pine View staff and Administration, how do I begin to thank you all for the loving care my mom received these last five years she traveled her final journey. Your compassion at the time of her death will never be forgotten. The hugs we received were much needed. As our son sang in one of Fayetta’s favorite song I truly mean, “You all are Angels Among us!”” Fayetta Alsbury’s Family
5/17/2021
“Pam, please share our deep appreciation to the residents and staff for loving and taking care of mom. We so appreciate everyone and the beautiful memorial stone. All of this is such a comfort at this time.” Jackie Wayman’s Family
April 12, 2021
“Dear Pam, John and I want to thank you for ensuring all the details for time spent and wonderful care in John’s recent stay. Neither John nor I was sure what his stay would entail. Thank you! The Covid-9 quarantine was a very stressful situation for all, however the kindness of your staff, nurses, C.N.A’s, and employees made his care go smoothly. This left us with the feeling of being in a place that cares for loved ones and that the staff truly cares about their resident. We definitely feel blessed in having an outstanding nursing home facility within our small community. We want to thank all the nurses, CNAs, office personnel, nutritionist, janitors, physical therapist, and all the other employees who had a hand in all the excellent care John received. A very special thank you to: Shallon, Becky, Paula, Linda, Cassie, Trish, Isaiah, John, Maria, Carrie, Carolyn, Terry, Mary, Stacy, Jeanette, Michele, Crissy, Valora, Jessica, Connie, Sierra, Dawniel, Sarah, Diane, Mark, Holly, and all the other employees we may have failed to mention, your knowledge and expertise helped John feel welcome and comfortable. Thank you ALL!” The Stoll’s- John and Phillis
“Pine View Manor, Thank you for the wonderful card and plaque in honor of my mom. I really appreciate the friendship, love and care that you provided to my mom & dad. You folks are the best!” Family of Maxine and James Parman- Phil, Debbie, and Rosie Parman
“To our extended family- Thank you for the love and care you give our mom, Jackie. You are such a blessing in our lives!” Jackie Wayman’s Family- Jill and Steve Lockhart and girls, and Jeff Wayman and family.
December 2020
“Thanks, is not enough to express our gratitude for all you have done and sacrificed to keep our loved ones safe this past year. Your hard work did not go unnoticed and was appreciated more than you’ll ever know. Our sincerest thanks to each and everyone of you!” Family of Mary Smith- Randy and Beth McClellan, Candy and Erik Hess, David and Brenda Smith, and families.
10/28/2020
“To the wonderful staff at Pine View, Bob and I want to thank you for the good care and loving treatment you showed to my mother. I think she was happy or at least content living there instead of at home. God bless you all. We are going to miss her like crazy.” Family of Gloria Flynn- Bob and Paulette Galgano
8/6/2020
“I want to thank everyone there at Pine View for the good care given to my parents. Stanberry is lucky to have such a fine nursing home and caring people working there.” Kenny James
6/18/2020
“Pam and team, I had the privilege to start my nursing career with the residents and staff of PVM 25 years ago. While my time there was not long, I saw first hand what true compassionate care is in long term care. I want to thank you all for the hard work and dedication to provide the very most care during these very uncertain times. Know that you are in my prayers daily.” Karrie Untiedt
June 2020
“Pine View Staff, thank you for all the care and love shown to “Smitty.” He was blessed to have you! P.S. I absolutely appreciate all your courage and hard work during these trying time! Much admirations!” Gene Schmidt’s Family- Vicky Fish.
4/27/2020
“Administration and Staff, you’re always ready to step up and help out. Thanks for all you do! Just wanted to let you know how much we appreciate all you are doing under such trying circumstances to keep my mom and other residents safe and in good health. Please pass on our gratitude to all of your staff. We appreciate ALL of you!” Fayetta’s Family- Marsha and Lynn Leapard.
“Pine View Staff, you do not know how much the bench means to me! It has a place of honor in my memorial garden. I am blessed to work at such a caring place with great people I consider family. Thank you” Mary and Neal Hailey
12/23/2019
“We would like to thank all of the staff and Pine View Manor for taking such wonderful care of our mother, Anna Mae. You’ve made her transition from King City Manor a smooth one. Everyone there is so friendly and welcoming! God bless you all!” Anna Mae Gillispie Family- Terri, Kathy, Judy, Jim, and Karen
7/22/2019
“Pine View Residents and Staff, A huge thank you to all the staff during the time mom was here. You treated her like she was important to each of you. The last days staff was there for her family while keeping her comfortable. Can not say enough about our wonderful staff! The staff that walked out with me and mom, said it all!” Neal, Mary and Family, Nancy and Family
12/28/2018
“Pine View Staff, we would like to thank you for the wonderful Christmas party that you gave the residents and their family. We really enjoyed it. You guys go beyond your call of duty to make your resident feel at home!” Earl and Kathy Schwebach
12/26/2018
“Teresa and staff, thank you so much for a wonderful Christmas party! It was so nice and so much fun! You sure went to a lot of work for the residents and made so many people happy! May God bless you all the hard work and such a caring nature you all do a great job. Thank you!” Judy Wilmes and Family
12/10/2018
“Thank you for all the great care, Collette received and it was good experience for all of her family. Everyone was very loving and caring. Thank you also for the beautiful stone. I will treasure it very much.” Family of Collette Barger- Margaret Adams
11/5/2018
“Pam and Staff, thank you so much for all you have done in loving services for our family. We are truly blessed to be a part of your family.” Family of Iris and Warren James.
4/17/2018
“Thank you for everything you did for mom and for our family. The tender, loving, and compassionate caring everyone at Pine View gave speaks to an unequalled level of commitment. The garden stone will be sweet, gentle reminder of Mom and of you all. How she loved you all! Thank you!” The family of Helen “Kate” York.
9/18/2017
“We would like to thank each and everyone of you who took care of our mother, Ruth. We appreciate each and everyone of you. Kelsey, thank you for being there when she first came in until the very end. Angela, thank you for giving her a bed bath the day before she left us. Pam, thank you for making sure she was always pleased about everything and correcting issues she had. Mary and Cathy for coming to her services and helping us when we needed. Terry and Marlyn for being helpful when we moved her to a new room and while she was dying. She might had complained some, but she loved when each person would come by and wave. She enjoyed the visits when someone who worked there came in and talked to her. Jeff and I told the rest of the family how you guys took great care of her. They were impressed. Thank you to some for the other people who made her happy. We know she is finally happy and at peace. We will see her again one day. Her wish was when she died was to see her again in heaven. God bless you all!” Ruth Teater’s Family – Jeff, Michelle, Cameron, and rest of the Teater Family.
4/20/2017
"Thank you for all the great care you gave mother. She loved you all very much and enjoyed everything that took place. The chapel was such a blessing for her. The activities were so enjoyable, she loved every minute. Pineview is such a good place to call home.” Velma Mae Jones’s Family- Shirley, Beverly, Twila, and Marcia
08/29/2017
To All The Staff Of Pine View Manor---"The family of Norman Lininger thanks you from the bottom of our hearts for the great care and kindness shown to our dad while in your care. Thank you for the support of our families in our time of need. The stone sits with dad's flower garden that he treasured. Love to all." Norman's family --Connie & Steve, Chris, Lorie, Clayton, Tammy, Jane, Barb, and Ronnie and families.
07/01/2016
To The Pine View Manor Family---"Words can not tell you how much we appreciate all the many things that was done for Grandma Mary over the past year. You all took such good care of her and treated as one of your own family. The night of her passing, the staff did an awesome job with her and the family. We thank you all for the act of kindness and the professional way you acted during the last days. Everyone touched Grandma in many ways and we thank you very much." Doug and Kim Walker and family
05/16/2016
To Everyone at Pine View Manor---"For all of us here at Pine View Manor, so thankful you are here to help everyone, and make a home for many of us. I am so thankful to be here as the only home I have now. God bless and keep each and everyone---you are all so good and have made this a very special nursing home." A permanent resident, Bessie Duley
08/15/2015
"Can not express to you all how important you are. Although Virginia's stay was short, you were all attentive and I thank you for that and the memorial stone for my memorial garden." Mary & Neal Hailey
07/13/2015
"Pine View Manor Staff---Wanted to send a message to thank you for the great care you gave Dottie during her last days. Before she went on hospice, I was able to see the love from each of you each day I was there with mom and then sadly, she changed in a moment, again now as her nurse, I saw such wonderful, compassionate care from all the staff!! Sometimes, we not only forget to thank those who cared for her but to also tell you sorry for your loss--may you find comfort in the memories you had caring for her and making her smile." Thanks--Tracy Osborn
"The gift all of you gave to me, of your love and care of my mother over the past 5 years, is so much more than I can begin to express. You were all so loving to her and to me. I will never forget all the wonderful stories and love you shared with me and my family. I found out during those years how much I Loved Her and you all gave me that gift, because you loved both of us so much!...."
- Carol Madden
"Thank you to Pam, and her staff at Pine View for the great care you gave Eileen while she was a resident there.... Thanks to Diane and Mark in Physical Therapy, she told me they could work miracles... Cathy for making sure she made it to Mass on First Friday, that meant a lot to her. Thanks again and God Bless you all!"
- Kathy Schieber
"I can't believe what kind and gentle care Everyone at Pine View gave to Mother. You are amazing people!...."
- Sheila Neuroth
"Dear Staff at Pine View, My thanks to everyone who cared for her, prepared her meals, did her laundry, cleaned her room - your care and concern was compassionate and attentive ... I am very grateful!"
- Sister Eileen
"My sister, Donna (Pierce) Skidmore, a victim of Alzheimer' s and bedfast, was in Pine View's care for 3 months before her death, July 4, 2014. I visited her on a regular basis during this time. I also visited others while I was there, which took me to the north, east, and west wings. All the nurses and other staff members were always very helpful and friendly and made you feel welcome. The rooms and halls were always clean, neat and in proper order. I was in Donna's room during times when she was being cared for and felt she was being taken care of in a very professional and proper manner. I would recommend Pine View Manor to everyone in need of care."
- Ralph O Pierce
To the Pine View Manor Employees,
The cousins of Paulette Henton appreciated the fantastic care given to her while at Pine View. She enjoyed the women who worked so hard to keep her comfortable. Paulette never complained and sang praises for everyone. A big surprise and huge thank you for the memorial stone. Just another reason that you're a top notch facility. We will place the stone with Paulette at her final resting place."
- The cousins of Paulette
"I want to take this opportunity to thank each and every one of you for your kind and loving care for our Father Francis Stuart, O.S.B. of Conception Abbey. In the numerous times that I visited with Father Francis during his time with you, he had not one single complaint about the care he was receiving at Pine View Manor. On the contrary, his expressions of appreciation for your kindness were always clear to me....We are most grateful for the professional care given to Father Francis at Pine View, along with the very important human contact and love that you showed for him... We thank you most sincerely for all that you have done to make the final years of Father Francis's life a peaceful transition to eternal life. May God bless you all abundantly for your goodness to Father Francis and to all for whom you have the responsibility of providing such special care... "
- Right Rev. Gregory J. Polan, O.S.B. Abbot
"Dear Pine View Family,
From the very bottom of my heart, I want to thank you for all the love, understanding, respect, and patience shown to Mom and to our family the last 20 months. Mom didn't want to leave her home and was determined not to be happy anywhere but home. However, you folks won her over. The last months she called PV home and she would light up when any of you entered the room, smiled at her, waved at her, or called her name. There were a few of you who could talk her into anything because she wanted to please you. You were so helpful to Mom's family, giving us guidance, advice, and assistance when we weren't sure what was happening or what we should do next. For that, we are so appreciative. You folks have a tough job to do, you do it with dignity and compassion. Mom's at peace now...You will move on to put happiness and security in the lives of others. Continue to do it with the passion you showed Mom and her family. Our community is so lucky to have you. God Bless each and every one of you!"
– Joyce Howren
"My Aunt Betty passed away recently here at Pine View Manor, and I couldn't be more proud to be a part of this facility. I have had family members tell me how great the staff were when their loved one was here or how compassionate when their loved one passed away, and I experienced this same kindness and compassion. Even when my aunt was not loveable, the staff was patient and caring with her. They understood her pain and the reasons why she might be grouchy. During the time when she was passing, the staff just came in to check on her. Not just the staff assigned to her hall, but other staff members would come in when they got a free moment, just to tell her they loved her or to hold her hand. Some would take their break, and sit with her. All shifts did this! You have no idea how much this meant to me and my family. They sent us a snack/drink cart, even though I work here and can get my own things. The staff brought me blankets, pillows, and helped rearrange the room for extra seating. They also brought me lots of coffee throughout the nights. I have always felt that it takes a special person to work in the nursing home and it is a tough job. I have also always felt that we have a caring staff and we have a wonderful nursing home. But, I don't think even I realized how much the staff really do care. I had so many staff members share stories about her with me. They really did know her likes and dislikes, and they knew about her life and shared stories with her. They were her friends. There were staff that brought DVD's in of her favorite shows, movies, and of course, Elvis Presley! My Aunt was always more of a loner than a social butterfly, but she had more friends at Pine View Manor, than I think she ever had her entire adult life. She enjoyed life more here, than she has for years prior to coming to PVM. I had staff tell me they felt like she was a part of their family or they felt like she was a Grandma to them. Many staff shared tears with me and gave me lots of hugs. I want to thank all of the staff at PVM for the wonderful and compassionate care, for being so patient and understanding when she wasn't the easiest person to get along with, and for being her friend and part of her family while she was here the past 5 years. I will never forget you.
- Pam Hailey, Administrator